Terms and Conditions
Terms and Conditions
These Terms and Conditions govern your use of our website and the purchase of our products and services.
Please read them carefully.
01
INTRODUCTION
By using our website, you agree to these Terms and Conditions. We reserve the right to modify them at any time. Continued use means you accept any changes made.
03
PRICES AND PAYMENT
All prices are in US Dollar ($) and include applicable taxes. We accept credit cards, bank transfers, and invoices for qualified business accounts.
05
RETURNS
Returns accepted within 14 days of delivery for unused items in their original packaging. Returned items must be in resalable condition and unopened.
07
WARRANTY
All products covered by manufacturer's warranty. For defects, contact us within 7 days with proof. We arrange replacement or repair at no cost.
09
LIABILITY LIMITATION
We are not liable for indirect or consequential damages from use of our website or products. Our liability is limited to the purchase price of products.
02
PRODUCTS AND ORDERS
All products are subject to availability. We reserve the right to refuse or cancel any order for any reason, including pricing errors or suspected fraud.
04
SHIPPING AND DELIVERY
We ship worldwide to 50+ countries. Delivery times vary by location. We provide tracking for all orders. We are not responsible for customs delays.
06
REFUNDS
Refunds processed within 7-10 business days after inspection of returned merchandise. Items damaged due to misuse or improper handling are not eligible.
08
INTELLECTUAL PROPERTY
All website content is our property. You may not reproduce, copy, or modify any content without written permission from Prestilane Global Hotel Supplier.
10
GOVERNING LAW
These Terms are governed by European Union laws. Any disputes resolved through binding arbitration or in the competent courts of respective jurisdiction.
11
CONTACT US
Questions about these Terms?
Contact our customer support team. We respond within two business days.
Email: support@prestilane.com
Phone: +33 1 23 45 67 89
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